Welcome to Neurobloom Rehabilitation Centre (“we”, “our”, or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website ([https://neurobloomrehab.com](https://neurobloomrehab.com)) or share your details with us through our online forms, advertising platforms (such as Facebook, Instagram, or Google), or in person at our centre.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Contact details (phone number, email address, WhatsApp)
Child’s name and age (if voluntarily provided)
Location or preferred branch (Dubai / Sharjah)
b) Automatically Collected Information
When you browse our website, we may automatically collect non-identifiable information such as:
IP address, browser type, device type, and operating system
Pages visited and time spent on our website
Source of visit (e.g., Google, Facebook, Instagram)
This helps us improve user experience and understand how visitors interact with our site.
2. How We Use Your Information
We use the collected information to:
Respond to your enquiries and schedule appointments
Provide child assessments, therapy services, and consultations
Communicate updates, confirmations, and follow-ups
Improve our services and user experience
Share important clinic announcements, promotions, or offers (only with your consent)
Comply with any legal or regulatory requirements in the UAE
3. Data Protection & Security
We take your privacy seriously.
Your information is stored securely and is accessible only to authorized staff.
We implement appropriate physical, electronic, and administrative safeguards to protect against unauthorized access, disclosure, alteration, or misuse.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties.
However, we may share your data in limited circumstances:
With authorized medical professionals or partners assisting in your assessment or therapy process
With technology service providers (e.g., website hosting, email automation) who help us operate securely — under strict confidentiality agreements
When required by law or government authorities in the UAE
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools (like Google Analytics or Meta Pixel) to measure traffic and improve our digital marketing performance.
Cookies do not store personal data and can be managed or disabled through your browser settings.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of inaccurate information
Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us at the details below.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Neurobloom Rehabilitation Centre
📍 Al Nahda 1, Dubai, United Arab Emirates
📞 +971 50 754 8629
📧 [info@neurobloomrehab.com](mailto:info@neurobloomrehab.com)
🌐 [https://neurobloomrehab.com](https://neurobloomrehab.com)
9. Updates to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with the revised “Last Updated” date.
